Cancellation policy

CANCELLATION AND DELAY POLICY

Out of respect for professionals and other customers, it is important to inform us of any delay or absence.


Any cancellation made less than 24 hours before the appointment, or any no-show, will result in a $50 CAD charge to the card on file. The total cost of the treatment is not charged until the service is completed.

Late Arrival Policy: Out of respect for our professionals and our other clients, late arrivals will result in a reduction in the length of your session, so as not to disrupt subsequent appointments and the mandatory disinfection protocol between each appointment.

Cancellation Policy: Any cancellation made less than 24 hours before the appointment will result in a $50 CAD charge to the card on file.

 
No-Show Policy: The total cost of the service will be charged to the card on file.

We appreciate your cooperation and understanding.